Conflict is a leading issue in today’s world. Entire civilizations have been wiped out as a result of unresolved differences. It has claimed lives, caused unquantifiable destruction to development, damaged family structures and spread cycles of violence into generations unborn.
What makes a professional in this field stand apart from others? Education and the hands-on experience that makes him/her well-rounded and widely respected in his/her field.
Many mediators, facilitators, negotiators and conciliators believe continuing development is, forthrightly, a waste of time. “It has to do with a long-term experience” they may think “I know all there is to know.” But, like in any other professional field, you need regular professional development and education if you want to stay fresh and excited about this worthy field.
Well-determined professionals don’t stop learning. Research, especially in this field, is discovering new changes in approach. Any good professional in this field may want to respond to these changes.
In the field of alternative dispute and conflict resolution, continuing your professional development is even more important. I believe there is no excuse for any professional in alternative dispute and conflict resolution not getting regular continuing education.
Unmet human needs, often ignored or inadvertently overlooked remain the basis of most unresolved conflicts, often reducing efforts at peace to a mirage.
Through Understanding Human Behaviour in Conflict Resolution, I am putting in your hand a tool that seeks to work its way deep inside your innate tendencies and unearth those idiosyncrasies that influence conflict and its resolution.
This book will benefit Human Resource Directors, Leaders, Clergy, Managers, Head of departments, Employers, Employees at all levels in interdependent human and work settings – groups and teams. It is also excellent preparation for future leaders.